Shipping & Returns
Shipping Policy
Orders will be processed and shipped on the next business day after purchase. If you wish to cancel your order it must be done within 3 hours of purchase.
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Delivered by Royal Mail in 5-7 business days from the day of purchase for UK customers. The package will need to be signed for. Overseas postage is 10-20 days.
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If your item(s) within your package arrive damaged please email a photograph of the damage to hello@deemcgregor.co.uk within 3 days of receiving your parcel and I will issue you a replacement item. Please refer to our refund policy for further information.
Return & Exchange Policy
Our photography prints are non-returnable once printed and dispatched. Your order can be cancelled within 3 hours of purchase.
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You have 3 days on receipt of item to notify us of any damages. Anything after this time frame will not be eligible.